FAQ
Are Your Products Hypoallergenic and Tarnish Free?
Yes, our products are hypoallergenic and tarnish-free. We use stainless steel, known for its skin-friendly and tarnish-resistant properties, making our jewelry ideal for sensitive skin. This ensures lasting comfort and shine, so you can wear our pieces with confidence.
Does Your Jewelry Contain Nickel
We prioritize allergy prevention, using hypoallergenic materials in our jewelry to ensure it won’t cause reactions. Our nickel and copper-free designs offer style, comfort, and peace of mind, letting your skin stay radiant while you enjoy our elegant pieces.
How Can I Upgrade Shipping?
To upgrade your shipping, choose from various options at checkout. Each method shows the estimated delivery time and cost, allowing you to select the one that best suits your needs. For assistance, our customer support team is always available to help.
Shipping & Returns
Fast shipping
We prioritize quick turnaround times. Most of our items are carefully packaged and shipped out the next business day, ensuring minimal delays.
Personalized necklaces require an additional 7-15 business days for customization before they are ready to ship.
US Shipping Takes 3-5 business days
Order tracking
We provide a tracking number for all online orders, allowing you to monitor your package from our place to its final destination. This ensures you stay informed about your order's progress and can plan accordingly with peace of mind.
Returns
If for any reason, you are not completely happy with your new jewelry, we offer a 15-day return and exchange window starting from the date of package receipt.
Please note that personalized items are one-of-kind, and cannot be returned.